Frequently Asked Questions
What makes Green Ritual Matcha different?
We offer premium ceremonial-grade matcha sourced directly from small farms in Kagoshima, Japan, a region known for it's mineral rich volcanic soil. This unique environment nourishes the tea plants with natural nutrients, resulting in a smoother, more vibrant matcha. Our products are clean, free of additives, and crafted to support wellness, mindfulness, and modern living. Every sip is part of a ritual.
Is your matcha organic?
Our matcha is organically grown and shade-cultivated in Japan without synthetic pesticides or chemicals. We work directly with farms that prioritize sustainable and ethical growing practices.
Do you add any flavors or sweeteners to your matcha?
Never. Our matcha powder is pure and unflavored. For our handcrafted drinks served at markets and pop-ups, we use only clean ingredients like raw honey or agave and real fruit — no artificial syrups or additives.
How should I prepare your matcha powder?
Whisk 1-2 tsp of matcha with a small amount of warm (not boiling) water until frothy. Then add more water or your favorite milk to taste. For a traditional feel, we recommend using a bamboo whisk (chasen).
What does ceremonial-grade mean?
Ceremonial-grade matcha is made from the youngest, most tender leaves of the first harvest. It’s vibrant in color, smooth in texture, and rich in flavor — perfect for drinking straight or in lattes.
Where is your matcha sourced from?
Our matcha comes from carefully selected farms in Kagoshima, Japan, where nutrient rich volcanic soil and ideal growing conditions produce vibrant, high-quality tea.
Do you offer refunds or returns?
All sales are final. Due to the nature of our products, we do not accept returns or issue refunds. If your order arrives damaged or incorrect, please contact us within 48 hours at contact@greenritualmatcha.com, and we’ll do our best to help.
Is your matcha vegan-friendly?
Yes! Our matcha powder is 100% plant-based. Our drinks can be customized with non-dairy milk and agave for a fully vegan experience.